Troubleshooting
Troubleshooting partner sync
Updates not showing up on your partner's device? Don't worry—here are quick steps to fix connection issues and get back in sync.
1
Check Internet Connection
Make sure both devices are connected to the internet. Try switching between WiFi and cellular data to test.
2
Pull to Refresh
On the home screen, pull down to force a sync. This fetches the latest data from our servers.
3
Re-link Accounts
If issues persist, go to Settings > Household and tap "Refresh Link". This re-establishes the connection without losing data.
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Tip: Syncing usually happens within seconds, but can take up to a minute on slower connections.
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